PRIVACY POLICY

Janette MacPherson Cake Craft Privacy Policy

Effective May 25th, 2018

 

Janette MacPherson Cake Craft are committed to complying with the General Data Protection Regulation and the Data Protection Act 2018. We want you to be confident that your personal data is kept safely and securely and to understand how we use it.

 

What type of information do we collect?

We receive, collect, and store any information you enter on our website, Facebook page or provide us in any other way. We collect personally identifiable information provided to us, by you, for the purposes of processing orders, such as name, email address, home/venue address where delivery is required, communications, comments, feedback, and reviews.

 

Why do we collect personal information?

We collect this information for the following purposes:

  1. To provide and operate our services

  2. To provide our customers with ongoing customer support

  3. To be able to contact our customers and users with general or personalised service-related notices and promotional messages

 

How do we collect information?

When you contact Janette MacPherson Cake Craft with an order or query, as part of the process we collect the personal data you give us such as your name and email. This applies to all means of contact - through our contact form, by email, or by any other means. Your personal information will be used for the specific reasons stated above only.

 

When you fill in our mailing list sign-up, you provide us with your name and email address. We store this information to be able to contact you with general or personalised service-related notices, such as new class announcements, and promotional messages. By submitting this information through our mailing list signup, you are agreeing to be contacted in this manner.

 

How do we store, use, share and disclose our customers and users Personal Information?

All electronically documented Personal Information generated by us, for the purposes stated above, such as order forms, invoices, and contracts, is stored securely on password protected devices. Invoices and receipts will be kept for a minimum of 7 years for tax purposes, however all other documents, emails and messages will be deleted after a period of 3 years.

 

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform which allows us to advertise our products and services to you and allows you to contact us. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. You can read more about Wix.com’s own privacy policy here: https://www.wix.com/about/privacy

 

Our email system is Gmail. All emails will be deleted after a period of 3 years. Any invoices or Receipts sent to you by us will be retained securely by us for a minimum of 7 years for tax purposes. You can read more about Google’s own privacy Policy here: https://policies.google.com/privacy/update

 

If you choose to contact us through Facebook or Facebook messenger, all messages will be deleted after a period of 3 years. Any invoices or Receipts sent to you by us will be retained securely by us for a minimum of 7 years for tax purposes. You can read more about Facebook’s own privacy Policy here: https://www.facebook.com/about/privacy/update

 

If it is necessary to provide your details to a 3rd party such as a venue or wedding planner for identification, and to ensure the delivery of your cake, then we will do so.

 

Your Personal Information details will not be shared with third parties other than those stated above, unless there is a Legal Obligation – where there is statutory or other legal requirement to share the information e.g. when we must share your information for law enforcement purposes.

 

Janette MacPherson Cake Craft will take photographs of the cakes created. These will be used on (and not limited to) our website, social media, promotional material and portfolio.

 

How do we communicate with our site visitors?

During the process of providing our services to you, we will contact you by email or Facebook message to discuss the requirements for your order, or to respond to your query.

If you have provided your name and email address though our mailing list signup on our website, you may be contacted from time to time with updates, marketing campaigns or promotions.

If you wish to opt out of the mailing list service, please email Janette MacPherson Cake Craft at info@jmcakecraft.com with the name and email address you originally submitted, and we will remove your details from our records.

 

How do we use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. Our site is hosted by Wix.com. Cookies are implemented in all Wix.com websites. By continuing to use our site www.jmcakecraft.com you are agreeing to our use of cookies as detailed in this notice

 

The following cookies are used on our site:

svSession - Permanent - Creates activities and BI

hs - Session - Security

XSRF-TOKEN - Persistent Cookie - Security

Incap_ses_${Proxy-ID}_${Site-ID} - Session - Security

Incap_visid_${Proxy-ID}_${Site-ID} - Session - Security

Nlbi_{ID} - Session- Security

Lifespan - Persistent Cookie - Security

How can our visitors/customers withdraw their consent or update their details?

If you wish to remove or change the Personal Information details we hold about you, please email us at info@jmcakecraft.com

 

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website and/or Facebook page. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and Contact Information
If you would like to: access, correct, amend, or delete any personal information we have about you, you are invited to contact us at info@jmcakecraft.com

Copyright © 2017

Janette MacPherson Cake Craft

All rights reserved

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